Additional Security

Please contact your shipping agent for further information.

Additional Security
Bunkering

Please contact your shipping agent for further information.

Bunkering
Check-in

Passenger processing is managed by the ship agent in coordination with Customs and Immigration authorities.

Check-in
Customs

Customs & Border Protection offers 24-hour clearance and support services based on operational needs.

Customs
Fresh Water

Please contact your shipping agent for further information.

Fresh Water
Line Handling

Please contact your shipping agent for further information.

Line Handling
Luggage Screening

Please contact your shipping agent for further information.

Luggage Screening
MARPOL

Please contact your shipping agent for further information.

MARPOL
Metal Detectors

Strategically placed metal detectors enhance safety by identifying unauthorized metallic items among passengers, crew, and port staff.

Metal Detectors
Passenger Gangways

Forklift operators install gangways as needed, depending on the vessel’s configuration.

Passenger Gangways
Passenger Screening

Modern equipment and procedures ensure that all embarking passengers are securely and efficiently screened.

Passenger Screening
Pier Segregation Service

Segregated flows at the pier ensure safe and efficient operations by preventing congestion and maintaining organized movements.

Pier Segregation Service
Pilotage

Licensed pilots support vessel navigation and advise captains during arrivals and departures. Mandatory service.

Pilotage
Police/Immigration

In collaboration with the U.S. Coast Guard, Customs & Border Protection, and local police, we maintain security within and around the port facilities.

Police/Immigration
Pollution Prevention

Protocols are in place to manage pollution incidents, ensuring environmental protection and regulatory compliance.

Pollution Prevention
Provisions Supply

Please contact your shipping agent for further information.

Provisions Supply
Stevedoring

Please contact your shipping agent for further information.

Stevedoring
Tents

Modular tent structures are available to meet operational needs. Requires advance coordination.

Tents
Towage

Please contact your shipping agent for further information.

Towage
Waste Treatment

Please contact your shipping agent for further information.

Waste Treatment

A Seamless Experience
Our Services

We offer an extensive range of services and are committed to delivering the best experience possible. From exclusive services for passengers and crew members to providing a wide variety of services for cruise ships, our team is dedicated to ensuring every need is met. We look forward to serving you and making your visit truly exceptional.

Guest Services
AED
Duty Free
Shops
Shuttle
Taxi Station
Wheelchair Assistance
Crew Services
Wheelchair Assistance
Taxi Station
Shuttle
Shops
Duty Free
AED
General Care
AED
Duty Free
Shops
Shuttle
Taxi Station
Wheelchair Assistance
AED
Duty Free
General Care
Shops
Shuttle
Taxi Station
Wheelchair Assistance